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Exam A
QUESTION 1
You have received a trouble ticket from a user who could not leave a message for John Doe at extension 2001. The user stated that when the call was forwarded to voice-mail, the Cisco Unity opening greeting was played instead of John Doe’s greeting. Which three issues could cause this problem? (Choose three.)
A. The exchange server was down and Cisco Unity wasoperating in UMR mode.
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